1. Characteristics of the Ticket
The ticket (hereinafter the "Ticket") is personal and entitles the holder (hereinafter the "Holder") to attend only the home matches of the Cagliari Calcio S.p.A. first team (hereinafter the "Cagliari Calcio" or the "Club") to be played at the "Unipol Domus" stadium in Cagliari (hereinafter the "Unipol Domus" or the "Stadium"), in the assigned sector, row and seat, in accordance with the calendar established by the competition organiser and its possible variations, as better specified in paragraph 9 below. Access to and stay in the Stadium area also implies the spectator's acceptance of the regulations issued by FIFA, UEFA, the FIGC, the Lega Nazionale Professionisti Serie A and the Public Safety Authority. It is the right of the personnel on duty at Unipol Domus during the match to check that the seat indicated on the Admission Ticket corresponds to the one actually occupied by the Holder and to report any offenders to the competent Authorities.
2. Hypotheses prohibiting the purchase and/or use of Admission Tickets
Admission Tickets may not be purchased and/or used under any circumstances by persons: a) subject to the provisions of art. 6 of Law no. 401/1989 and subsequent amendments and additions (c.d. "DASPO"); b) prohibited from entering sports facilities pursuant to Law no. 41/2007 and subsequent amendments and additions. (so-called "DASPO"); b) prohibited from entering sports facilities pursuant to Law no. 41/2007 and subsequent amendments and additions; b) subject to the prevention measures pursuant to Legislative Decree no. 159/2011 and subsequent amendments and additions; c) subject to the prevention measures pursuant to Legislative Decree no. 159/2011 and subsequent amendments and additions. (prevention measures against persons who are dangerous for security and public morality); c) who have in any case been convicted within the last 5 (five) years, even with a non-definitive sentence, for offences committed on the occasion of or due to sporting events. The aforementioned limitations shall apply automatically without the right to receive compensation or indemnity for non-use of the Admission Ticket.
3. How to purchase the Admission Ticket
Admission Tickets may only be purchased through authorised sales channels, both physical and computerised, specifically indicated on the website www.cagliaricalcio.com, and in compliance with the provisions issued by the Club. The Club shall not be liable for any prejudice or damage that may be suffered by the holders of an Entrance Ticket purchased through channels other than those authorised. The sale of the Ticket will take place through points enabled by TicketOne S.p.A. for the pre-sale and sale of the Ticket and managed by Cagliari Calcio S.p.A. and is governed by the General Conditions of Sale of Tickets (hereinafter the "General Conditions") and, for what is not provided for therein and where not in conflict, by the general conditions of contract published on the website www.ticketone.it/termini. Without prejudice to the provisions of art. 6 below, for the Holder the Ticket, once issued, is the only title that legitimizes the exercise of the right and the relative access to Unipol Domus for the specific match indicated therein.
4. Variation of the user of the Entry Tickets
Should the Admission Ticket be used by a person other than the Holder, the change of name of the user of the Admission Ticket must be communicated through the Club's website (www.cagliaricalcio.com), with immediate completion of the transaction, except in cases of force majeure not attributable to the Club. The right to transfer the Ticket, in any case not for the purpose of trading and/or resale of the seat, is in any case subject to any limits imposed, from time to time, by the competent administrative authorities and/or by the Club.
5. Loss, theft or misappropriation of the Ticket
The identity document is the only document that legitimises the exercise of the right and related access to Unipol Domus. The Holder of the Entrance Ticket is obliged, by taking the utmost care, to ensure its safekeeping and proper use and is therefore liable for all consequences arising from its use by third parties. In the event of loss, theft or misappropriation, the Holder of the Entrance Ticket is obliged to promptly file a complaint with the competent authorities. Subject to the provisions of Articles 10 and 11 below, the Ticket may be withdrawn and/or blocked and/or deactivated and/or revoked and/or cancelled, thus becoming unusable as an admission ticket to Unipol Domus for the event to which it refers, without this entailing the payment of any compensation, even pro rata, restitution of the price paid or indemnity, if the Holder has negligently or voluntarily allowed another person to use (or attempt to use) it as an admission ticket to Unipol Domus.
6. Sanctions for violations of the Regulatory Code and/or the Unipol Domus Regulations
By purchasing a ticket, the Ticket Holder declares that he or she has read and accepted the Code of Regulations for the sale of admission tickets to football events (hereinafter the "Code of Regulations") and the Unipol Domus Regulations for the use of the Unipol Domus sports facility (hereinafter the "Unipol Domus Regulations"). The Regulatory Code and the Unipol Domus Regulations will be posted inside Unipol Domus and will also be published on the website www.cagliaricalcio.com. Compliance with these documents is an indispensable condition for spectators to enter and remain in the Unipol Domus (or other sports facility). Access to the Unipol Domus (or other sports facility) may require the person concerned to undergo preventive and security checks on his or her person and any accompanying bags and containers (to which he or she must submit), aimed solely at preventing the introduction into the Stadium of objects or substances that are illegal, prohibited or likely to induce or provoke acts of violence. The Holder is required to comply with the provisions contained in the Unipol Domus Regulatory Code and Regulations. In the event of an ascertained violation of the provisions contained herein, Cagliari Calcio shall have the right to adopt the sanctioning measures provided for by the Unipol Domus Code of Regulations and by the Unipol Domus Regulations, including the removal of the spectator from the Unipol Domus and, in the most serious cases, the suspension or revocation and/or cancellation of the Admission Ticket. In the above-mentioned cases, Cagliari Calcio also reserves the unquestionable right to refuse to contract with the offender in relation to the purchase of one or more Admission Tickets for one or more matches or for a specific period of time and/or in relation to the purchase of a season ticket for one or more subsequent seasons. Moreover, in the event of an ascertained breach of the provisions contained in the Unipol Domus Code of Regulations and Unipol Domus Regulations, the offender may not be the recipient of a transfer of Admission Tickets by other Holders.
7. Authorisation to use photographic and/or audio and video footage
The Holder, having acknowledged that photographic and/or audio and video footage may be taken inside Unipol Domus, consents to being photographed, filmed or shot by the Club - and/or by any third parties appointed by it - which shall have the right to use, transmit, publish, disseminate, license without territorial or temporal limits, and without any obligation to pay money or any other form of consideration, the voice, image and portrait of the same by means of live or recorded video, with freedom of use on any support used for the fixation of the images and performances such as audio, video, photos, films multimedia supports, digital supports, television footage, magnetic supports and any other technological means currently known (including television, the Internet and/or other telematic networks) or that will be invented in the future, for editorial uses in relation to editorial initiatives carried out by the company's official communication organs (in any language published), for broadcasting on public, private and pay television, through the Internet and/or mobile applications, in cinemas and any other means of communication, for archive purposes, for the provision of services offered to the public for any reason and for promotional/advertising purposes, always respecting the rights to honour and reputation and within the limits set by current legislation.
8. Hypothesis of a reduction in the price of the Entrance Ticket
Cagliari Calcio may implement reductions on the price of the Admission Ticket for specific categories of subjects and/or in specific sectors of the Stadium. The specific categories of subjects, the criteria for price reductions and the application modalities will be made known by Cagliari Calcio through the Club's communication media. It is understood that the Club shall have the right to promote during the 2024-2025 football season any promotional sales aimed at new users, without this entailing the payment of any compensation, even pro-rata, refund of the price paid or indemnity. It is also understood that, pursuant to art. 8, paragraph 1, of Law Decree no. 8/2007 as replaced by art. 13, paragraph 2, letter a), Law Decree no. 53/2019, Cagliari Calcio will not in any case issue concessionary or free Admission Tickets to the following subjects: a) the recipients of the measures provided for by art. 6 of Law no. 401/1989, for the duration of the measure and until rehabilitation pursuant to Article 6(8-bis) of the same Law; b) to the recipients of the measures provided for by Article 6 of the Code of Anti-Mafia Laws and Prevention Measures, pursuant to Legislative Decree no. 159/2011, for the duration of the measure and until rehabilitation pursuant to Article 70 of the same code; c) persons who have been convicted, even with a non definitive sentence, for offences committed on the occasion of or as a result of sporting events or for offences relating to the counterfeiting of products or the unauthorised sale thereof.
9. Inability to attend the match for reasons not attributable to Cagliari Calcio
In the event of the closure of the sector of the Stadium in which the Ticket Holder's seat is located, the Ticket Holder - provided that he has not contributed to causing the Company's liability, not even objectively - shall be entitled to reimbursement of the price, unless the Company provides him with a replacement ticket to attend the match in another sector of the Stadium.
In the event that the pitch is disqualified and the match is played at another stadium, or that the match is played behind closed doors, the Holder - provided that he has not contributed to causing the Company's liability, not even objectively - shall be entitled to reimbursement of the price or, at his choice, to a replacement ticket to attend the match at another stadium (subject to availability).
Cagliari Calcio also reserves the right to assign the Holder a seat different from the one indicated in the Admission Ticket in the event of Stadium renovation works, fortuitous events, public order and safety, for reasons arising from provisions of the Football League and/or provisions of Public Safety Authorities, the National Observatory on Sporting Events, CASMS or any other competent body or due to changes in Federal Regulations, also following a specific request by Public Safety Authorities. In such cases, the Holder shall also not be entitled to any reimbursement.
The purchaser of the Ticket acknowledges as a notorious fact and accepts that the home match may be played at a time set by the competition organiser, for the Serie A championship this is set by the Lega Nazionale Professionisti Serie A between the date of the so-called advance and the so-called postponement (according to the "match windows" established by the competition organiser) and such variations will be promptly published by the Company, through its official channels, following the official communication of the Lega Nazionale Professionisti Serie A. The early and late arrivals and postponements for each day of the calendar established and communicated by the competent sporting bodies do not entitle the club to reimbursement or compensation. Variations outside of the "match window" will only entitle the reimbursement of the price of the Ticket, subject to the correct and complete completion of the reimbursement procedure indicated, from time to time, on the website www.cagliaricalcio.com.
10. Abuse and/or fraudulent and/or improper use of the Entrance Ticket
Any abuse and/or fraudulent and/or undue use of the Admission Ticket, in accordance with the law and the General Conditions, will result in the immediate withdrawal and/or blocking and/or deactivation, revocation and/or cancellation of the same and may also result in the refusal of the Club to contract with the offender in relation to the purchase of one or more Admission Tickets for one or more competitions or for a specific period of time and/or in relation to the purchase of a season ticket for one or more subsequent seasons. Furthermore, in the event of ascertained abuse and/or fraudulent and/or undue use of the Admission Ticket, in accordance with the law and the General Conditions, the offender may not be the recipient of transfers of Admission Tickets by other Holders.
11. Sanctioning Measures
Cagliari Calcio also reserves the unquestionable right to apply the sanctioning measures provided for in the Unipol Domus Code of Regulations and Regulations, at any time, in the event of a) breach by the Holder of the Regulatory Code and/or the Unipol Domus Regulations and/or Article 6 of the General Conditions; b) conduct by the Holder that is unlawful, contrary to law, public order or morality, or acts of violence and/or racism against persons and/or things.
12. Exclusion of the right to reimbursement of the purchase price of the Admission Ticket
In the cases provided for in Articles 10 and 11 above, the Holder shall not be entitled to any reimbursement, not even pro-rata, nor to any indemnity or compensation. In the event that the Holder does not use, for causes beyond Cagliari Calcio's control, the Admission Ticket will not be entitled to any refund.
13. Issue of admission tickets in favour of persons residing in the region of the visiting team
The issuing of the Ticket to residents of the visiting team's region may be conditional upon the possession of a loyalty card issued by the visiting team. In this case, should the resident in the visiting team's region not be in possession of the aforementioned loyalty card, the Ticket will not be issued or will be cancelled, deactivated or invalidated, with no right to reimbursement.
14. Processing of personal data
By purchasing the Admission Ticket, the Holder declares that he/she has read and accepted the Information Notice on the Processing of Personal Data published at www.cagliaricalcio.com.
15. Exclusion of the right of withdrawal
As the provision of services relating to leisure time is covered by Art. 59, paragraph 1, lett. n) of the Legislative Decree no. 206/2005 and ss.mm.ii. (hereinafter the 'Consumer Code'), the Holder is not entitled to the right of withdrawal provided for in Article 52 et seq. of the Consumer Code.
16. Amendments and communications
Cagliari Calcio reserves the right to modify the General Terms and Conditions at any time with immediate effect, even for those who have already obtained an Admission Ticket, for the hypothesis of supervening legislative changes and/or the issuing of measures by the Public Authorities. Notifications of changes are announced via the website www.cagliaricalcio.com or by e-mail, by sending an SMS message with an invitation to consult the changes on the website or otherwise in writing.
17. Applicable Law and Jurisdiction
The General Conditions are governed by Italian law and federal regulations. For any dispute relating to the validity, formation, conclusion, interpretation, execution and termination of the aforementioned General Conditions, the sole competent court shall be that of Cagliari, or that of the place of residence or domicile of the Holder, if the latter qualifies as a "consumer" under the Consumer Code.