Tickets

Information in accordance with Art. 13 Regulation UE 2016/679

Dear Fan,

in accordance with Art. 13 of the European Regulation 2016/679 (GDPR), below we provide you with information regarding the processing of personal data that you may provide to Cagliari Calcio during the use of the "TickeOne" ticketing platform and/or in other occasions of purchase of products or services of the company.

1. Data controller

The Data Controller of your personal data is Cagliari Calcio S.p.A., with registered office in Assemini (CA), Località Sa Ruina snc. For all data processing concerning you, as regulated by this information notice, you may contact Cagliari Calcio S.p.A. by sending an e-mail to privacy@cagliaricalcio.com.

2. Data Protection Officer

We inform you, in any case, that Cagliari Calcio S.p.A. has appointed a Data Protection Officer pursuant to Art. 37 of European Regulation 2016/679 (GDPR), which you can contact at dpo@cagliaricalcio.com.

3. Types of data processed

During the purchase of admission tickets (tickets/subscriptions) and fidelity cards from ticketing platforms, as well as in other occasions of purchase of products or services of the company, Cagliari Calcio S.p.A. may process common personal data provided by the interested party (fan making a purchase or requesting a service) directly or through third parties authorised to purchase on your behalf. This data includes, for example, the first name, last name, address, telephone number, e-mail address, details of the identity documents, details of the tax code of the person concerned and their companions, information on the payment instruments used to the extent necessary for the purchase and/or provision of the service. It may also include data relating to events that the person concerned intends to attend or has attended (e.g. time, seat number assigned, fare applied and reason); data relating to the quantity of purchases and amounts spent by the person concerned. To the extent required by the Public Authorities, by specific provisions of law or by FIGC regulations, the processing may also include information relating to criminal convictions and offences or measures in any way prohibiting the purchase of products and services of Cagliari Calcio S.p.A.

4. Purposes of processing: pre-contractual measures - performance of contract - orders by authority

The processing of your personal data is aimed at and necessary for the proper execution of the contract for the purchase of admission tickets (tickets/subscriptions) and/or fidelity cards and/or other services between you and the company Cagliari Calcio S.p.A. The processing is necessary, in particular: to fulfil the pre-contractual, contractual and fiscal obligations arising from the contractual relationship between you and the company Cagliari Calcio S.p.A.; to carry out all the practices provided for by the regulations in force regarding safety in stadiums; to fulfil the obligations provided for by law, by a regulation, by the European Community regulations, by an order of the authority and/or by the FIGC; to protect a legitimate interest of the company and/or to defend a right of the company in court.

The legal basis of the processing, for these purposes, is (i) the performance of the contract or pre-contractual measures requested by the data subject ex Art. 6(1)(b) European Regulation 2016/679; (ii) to comply with a legal obligation to which the data controller is subject ex Art. 6(1)(c) European Regulation 2016/679; (iii) to protect a legitimate interest of the holder ex Art. 6(1)(f) European Regulation 2016/679.

5. Communication and dissemination of data

For the pursuit of the purposes set forth in points 4 and following, your personal data may be disclosed to employees, assimilated personnel and collaborators of Cagliari Calcio S.p.A., who will act as authorised processors. Exclusively in order to comply with legal obligations, your data may also be communicated to Authorities and Supervisory and Control Bodies, including the Gruppo Operativo Sicurezza (G.O.S.), the Polizia di Stato and the Questura, as well as to national and international endo-federal and ex-federal bodies and other sports clubs. In order to ensure that Cagliari Calcio S.p.A. is able to carry out the activities necessary for the running of the business, your data may also be disclosed to professionals appointed by the company, including, specifically: accountants, auditors and lawyers. Lastly, your data may be communicated to suppliers - specifically identified as external data processors - appointed by Cagliari Calcio S.p.A. to carry out activities instrumental to its own, such as, for example: where applicable, companies offering e-mail services for marketing purposes; companies in charge of maintaining the Cagliari Calcio S.p.A. websites; companies that provide freight forwarding services; companies that offer support in carrying out market studies; companies that handle the shipment of products purchased via the Cagliari Calcio S.p.A. online store and the related invoicing.

6. Transfer of data abroad

Your personal data will not be transferred to countries outside the European Union.

7. Period of retention of personal data

With regard to the purposes mentioned in points 4 et seq. above, your personal data will only be kept for as long as necessary to fulfil each purpose. For the purposes for which the data subject's consent is required, your personal data will be kept until the individual consent is revoked. In addition, to the extent that this is necessary to fulfil legal obligations, your data may be kept for 10 years from the date of its collection, subject to any different binding decision by a competent authority and without prejudice to further obligations prescribed by law.

8. Rights of the persons concerned

In relation to the processing operations described in this Policy, as a data subject you may exercise your rights under Articles 15 to 22 of the European Regulation 2016/679 and, in particular, the following rights:

- Right of access - the right to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, to obtain access to your personal data;

- Right of rectification - the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you and/or the integration of incomplete personal data;

- Right to erasure (right to be forgotten) - right to obtain, without undue delay, the deletion of personal data concerning you. The right to erasure does not apply insofar as the processing is necessary for the fulfilment of a legal obligation or the performance of a task carried out in the public interest or for the establishment, exercise or defence of legal claims;

- Right to restriction of processing - right to obtain restriction of processing;

- Right to data portability - the right to receive, in a structured, commonly used and machine-readable format, personal data concerning you and to provide them to another data controller;

- Right of objection - right to object to the processing of personal data concerning you on grounds relating to your particular situation and in any case to the use of your data for marketing purposes;

- Right not to be subject to automated decision-making - the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you in a similar way;

- right to lodge a complaint with the Data Protection Authority: https://www.garanteprivacy.it;

- right to revoke the consent given at any time and as easily as it was given without affecting the lawfulness of the processing based on the consent given before revocation.

You may easily exercise any or all of the above rights by sending an e-mail to privacy@cagliaricalcio.com or, alternatively, dpo@cagliaricalcio.com.

1. Definitions

In these contractual terms and conditions of use ("Terms and Conditions"), the following definitions apply: for "Club" or "Cagliari-Calcio", Cagliari Calcio S.p.A., having its registered office in Assemini (CA), Località Sa Ruina snc. 09032, VAT 00271200925;

"Holder" shall mean the person who, having been duly identified and having completed the PASSIONE CASTEDDU Card subscription procedure (as defined below), obtains the issue of the same. No one may hold more than one Card;

for "Card PASSIONE CASTEDDU" (or simply "Card"), the identification card created as part of a programme of the Ministry of the Interior and established in accordance with the following regulations (DM 15/8/2009, implementing art. 8 D.L. 8/2007 converted into Law 41/2007 - Fidelity Programme ("Tessera del Tifoso" programme) approved on 23/4/2008 by the National Observatory on Sporting Events - Circulars of the Ministry of the Interior dated 14/8/2009, 17/8/2009, 16/12/2009 and 6/8/2010) and evolved following the Protocol of Understanding dated 4/8/2017;

for “Website”, the website www.cagliaricalcio.com;

for “Website TicketOne”, the website www.ticketone.it;

"Contract" shall mean the contract to which each Holder is party under these Terms and Conditions;

for "Ticket Service Unipol Domus", the points where it will also be possible to request the issue of the Card, indicated on the Site;

"Code-of-Regulations" means the Code of Regulations for the transfer of admission tickets to football events;

by "Access Tickets", individual tickets and season tickets for the Club's home matches.

2. Functionality of the PASSION CASTEDDU Card

3. Duration of the PASSION CASTEDDU Card

3.1. The duration of the Card shall be 5 (five) years from the date of issue, which is subject to the signing of the Agreement and the consequent acceptance of these Terms and Conditions, without prejudice to any restrictive measures issued by the public security authorities, even after the date of issue.

4. Fee for subscribing to the PASSIONE CASTEDDU Card

4.1. The fee for issuing the Card shall be Euro 10.00 (ten)
for those who are not Card holders and wish to subscribe
a season ticket for Cagliari Calcio's home matches for the season
2023-2024.

4.2. The fee for issuing the Card will be Euro 20.00 (twenty) for those who are not holders of the Card and do not intend to subscribe to Cagliari Calcio's home matches for the 2023-2024 football season.

4.3. Persons under the age of 12 who wish to subscribe to the Card may do so exclusively at the Cagliari 1920 Stores at the special price of Euro 5.00 (five).

4.4. All fees are inclusive of VAT.

4.5. The payment of the Card subscription/renewal fee must be made online on the TicketOne website, by credit card, or in cash in case of subscription at the Unipol Domus Ticket Service (Mon: 9.20am-12.30pm; Wed: 3pm-6pm; Fri: 9.30am-12.30pm and 3pm-6pm).

5. General rules for the use of the PASSIONE CASTEDDU Card

5.1. Card PASSIONE CASTEDDU is strictly personal and non-transferable, however, the Access Tickets loaded in it may be transferred to other parties, provided that they too are holders of another Card, in accordance with the specific procedures established by the Club, it being understood that the transfer is in any case subject to any limits imposed, even on the occasion of individual matches, by Cagliari Calcio and the competent authorities.

5.2. The holder is obliged to keep the Card PASSIONE CASTEDDU and to take every diligent precaution to prevent the document from being used by other persons as an Access Ticket to Unipol Domus. In the event of theft or loss of the Card, the Cardholder shall notify the Club immediately. The stolen or lost Card may be replaced upon presentation to Cagliari Calcio of the report and upon payment of the amount of Euro 10 for the issue of the replacement Card.

6. Information directed to the conclusion of the Contract

6.1. The Card can be purchased after signing the Contract via the online procedure on the TicketOne website, or by going to the Unipol Domus Ticket Service (Mon: 9.20am-12.30pm; Wed: 3pm-6pm; Fri: 9.30am-12.30pm and 3pm-6pm).

6.2. For the purposes referred to in the preceding paragraph:

- in the event of an online subscription through the TicketOne website, you must register on the TicketOne website, complete the subscription procedure by entering your complete and truthful personal data and the required documents, and make the payment by credit card. In this case, the Cardholder will have to choose whether to physically collect the Card at the Unipol Domus Ticket Service (Mon: 9.20am-12.30pm; Wed: 3pm-6pm; Fri: 9.30am-12.30pm and 3pm-6pm), or to receive the Card by courier directly to the shipping address provided at the time of purchase (in this case, the Cardholder will be charged the shipping cost of the Card, as communicated by Cagliari Calcio on the Website). The compilation of shipping data is done directly by the Holder, therefore Cagliari Calcio cannot be held liable for non-delivery in the event of incorrect data entry. The Card shall be delivered to the shipping address within a non-essential period of 30 (thirty) days from the conclusion of the Contract. Cagliari Calcio shall not be liable for any delays in the delivery of the Card that are not attributable to it or generated by malfunctions in the service by the courier or by force majeure;

- In the case of subscription at the Unipol Domus Ticket Service (Mon: 9.20am-12.30pm; Wed: 3pm-6pm; Fri: 9.30am-12.30pm and 3pm-6pm), you will need to go in person, with a valid ID (or health card, in the case of holders under 14 years of age), to the Cagliari 1920 Stores indicated on the Site, where personal data will be physically collected by the Club, in compliance with current privacy regulations.

6.3. In any event, at the time of signing, the person interested in signing the Card must self-certify that he/she is not the addressee of measures referred to in art. 6 of the law of 13 December 1989, no. 401 (prohibition of access to places where sporting events are held) or pursuant to Legislative Decree no. 159 or as referred to in Law no. 1423 (preventive measures against persons dangerous for security and public morality) or that he has not in any case been convicted, even with a non-definitive sentence, of offences committed on the occasion of or in connection with sporting events;

6.4. However, the Card may not be issued in the following cases:

- partial or non-completion of the subscription process, or

- verification, through the computerised system referred to in the Decree of the Minister of the Interior of 15 August 2009, of the existence of 'obstructive reasons', or

- persons subject to a DASPO, or to one of the measures provided for in Law No. 1423 of 27/12/56 (so-called preventive measures), or

- those who have been convicted, even at first instance, of so-called stadium offences (exclusion applies for five years). In this case, if a DASPO has already been served for the same incident, the five-year exclusion period is subtracted from the period already served for the DASPO itself.

7. Conclusion of the Contract

The Contract shall be deemed concluded and binding between the Holder and the Club once the relevant procedures have been completed (online or at the Unipol Domus Ticket Service) and payment of the fee has been made.

8. Execution of the Contract

The Holder's personal data must be correct and truthful. The processing of such data will be carried out in accordance with the terms of the information notice also available on the Site, which you must read and accept in order to subscribe to the Card. If necessary, the Holder may proceed to amend the data provided at registration by sending an e-mail to privacy@cagliaricalcio.com.

9. Prohibition of Transfer

The PASSIONE CASTEDDU card is strictly personal and non-transferable.

10. Cases of suspension or interruption of the PASSION CASTEDDU Card

10.1. The Cardholder accepts the unquestionable right of the Club to exclude or suspend the Card at any time, with the consequent invalidation of the Card's functionality and of all or some of the privileges attached to it, without this entailing the payment of any compensation, including pro quota, restitution of the consideration paid or indemnity, in respect of those persons:

- who, in the opinion of the Club, or upon report by the police or Cagliari Calcio's partner companies, have behaved in a manner that is not compliant with the Code of Regulations and/or the Unipol Domus Regulations, as well as, in general, behave in a manner that is detrimental to Cagliari Calcio. In this regard, the Holder expressly acknowledges and accepts that the Club, in compliance with the Regulatory Code, may carry out investigation and control activities against him/her in order to prevent and sanction certain conduct prohibited by the Regulatory Code. Furthermore, the Holder expressly acknowledges and accepts that the sanctions provided for by the Regulatory Code may consist, by way of example but not limited to, in removal from ongoing matches and/or in the prohibition to purchase tickets and season tickets or to use the tickets and season tickets already purchased (without being entitled to receive any reimbursement) for one or more subsequent matches/seasons or in perpetuity, under the terms and according to the procedures provided for by the Regulatory Code.

- who have irregularly used or attempted to use the Card to gain fraudulent access to the stadium;

- in respect of whom it is established that they are subject to the measures referred to in Art. 6 of the law of 13 December 1989, no. 401, or referred to in Law no. 1423, or denunciation or conviction, even with a non-definitive sentence, for offences committed on the occasion of or by reason of sporting events;

- who have used the Card in the context of scalping activities;

- who have revoked and/or expressed opposition to the processing of personal data relating to the issue of the PASSIONE CASTEDDU Card;

- who have culpably (e.g. through negligent custody or delayed communication to Cagliari Calcio), or voluntarily, allowed another person to use (or attempt to use) the Card as a Stadium Access Ticket;

- who, following checks and verifications, including those carried out after the issue of the Card, are found to have provided untrue data (such as, purely by way of example and not limited to, a date of birth that differs from the actual date of birth) in order to circumvent the checks underlying the system for verifying the absence of grounds for refusal and/or to have made false statements concerning the absence of convictions and/or grounds for refusal to issue the Card;

- who, on the basis of objective elements, have been found to have engaged in conduct aimed at active participation in violent incidents at or on the occasion of sporting events or such as to endanger public safety at or on account of such events;

- which violate the provisions of Articles 9 (Prohibition of assignment) and 11 (Proprietary rights) of these Terms and Conditions.

10.2. By virtue of the provisions of the preceding paragraph, the Card may therefore be revoked or suspended for one or more official matches and become unusable as a stadium Access Ticket for that period, without the payment of any compensation, including pro quota, return of the consideration paid or indemnification.

11. Intellectual Property Rights

The Holder expressly acknowledges that the Club is the owner of all intellectual property rights protectable on the basis of copyright law or other legal provisions, including but not limited to: know-how, source code, software, hardware, designs, applications, patents, databases and the like relating to the Card, as well as images, content, data and other materials originating from the Club or otherwise made available by it to the Holder. The Holder is prohibited from copying, modifying, reusing, selling, assigning, sublicensing, conferring or transferring to third parties or creating works from any of the Club's rights, or allowing third parties to do so through the use of the services provided to him, even without his knowledge.

12. Changes

Cagliari Calcio reserves the right to unilaterally modify these Terms and Conditions, in particular in the event of a change in the applicable legal provisions, in the manner provided for in Article 15 below, unless otherwise required by law.

13. Withdrawal

Pursuant to the provisions of Articles 52 et seq. of the Consumer Code (d.lgs. 206/2005 ss.mm.ii.), the Holder has the right to withdraw from the Contract, without penalty and without giving any reason, no later than 14 (fourteen) days from the conclusion of the Contract. For the purpose of exercising the right of withdrawal, the Cardholder must, within the aforementioned deadline, inform Cagliari Calcio of his decision to exercise the right of withdrawal by sending a registered letter with return receipt to Cagliari Calcio S.p.a., with registered office in Assemini (CA), Località Sa Ruina Snc, indicating the identification number of the Card and his personal data. Where the right of withdrawal has been exercised in accordance with the above provisions, Cagliari Calcio shall, within 14 (fourteen) days of receipt of the notice of withdrawal, return to the Holder all payments received in relation to the Contract to which the withdrawal relates, using the same means of payment used by the Holder for the initial transaction.

14. Authorisation to take and use photographs and audio and video recordings/recordings

By signing the Card, the Cardholder manifests his or her consent that the photographs and audio and video recordings/recordings concerning him or her, taken by the Club at sporting and/or other events and/or sent by the Cardholder to the Club, may be used by the Club for advertising and promotional purposes, meaning by these expressions the possibility of using such photographs and audio and video recordings/recordings in Cagliari Calcio's advertising campaigns, through the display and diffusion of the same on the Site, as well as through other communication vehicles belonging to the Club, such as social network contacts owned by Cagliari Calcio and any other means of future conception. If the Holder does not wish to consent to such use, he/she shall send, no later than 5 days after signing the Contract, a signed notice stating his/her dissent to the use of such photographs and audio and video recordings/recordings on the Club's channels for the aforementioned purposes. Failure by the Holder to communicate his dissent shall be deemed by the Club as implicit assent to such uses.

15. Protection of personal data

15.1. The data communicated by the Controller necessary for the execution of the Contract are processed in accordance with the applicable legislation, defined in connection with Regulation (EU) no. 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation). This data is processed for the purpose of subscribing to the Card. For this purpose, the data is passed on to authorised service providers, who are appointed as data controllers and/or data processors.

15.2. Any use of the data for further purposes is subject to the express consent of the person concerned. For further information, please consult the 'Privacy' section of the Site. By requesting the issue of the Card, the Cardholder acknowledges that his or her data may be collected, used, stored and processed in accordance with the purposes declared in the Club's information notice on the processing of personal data and on the basis of any specific consents freely given, which are requested in the cases and forms provided for by the legislation in force.

16. Enquiries and complaints - Assistance

You can request information, send communications or submit complaints by contacting the customer service of Cagliari Calcio free of charge through the contacts available on the Site.

17. Applicable Law and Jurisdiction

The Contract is governed by Italian law and federal regulations. For any dispute concerning the validity, formation, conclusion, interpretation, execution and termination of the Contract, the exclusive competent court shall be Cagliari.

18. Comunications

Communications directed to the generality of the Holders may be made, at the sole discretion of the Club, either by continuous posting of the same on the Site, or by sending e-mails to the e-mail address indicated at the time of signing the Contract or to the different address communicated in writing by the Holder.

In the hypothesis of communications directed to the generality of the Holders, made by means of continuous publication on the Site, the same will be understood to be validly known by all recipients after the lapse of 15 (fifteen) days from publication. Communications directed to the individual concerned are understood to be made by sending e-mail to the address indicated at the time of signing the Contract or to the different address communicated in writing by the Holder.

For any communication, the Holder may contact Cagliari Calcio through the contacts made known through the Site.

Art. 1. Season Ticktet Subscription Features.

Season Ticktet Subscription,is nominative and entitles to attend exclusively the home matches of the 2023/2024 Serie A Championship (and, where applicable, the Coppa Italia) of the Cagliari Calcio S.p.A. first team. (hereinafter "Cagliari Calcio” or “Club”), to be played at the "Unipol Domus" stadium in Cagliari (hereinafter "Unipol Domus” o “Stadium”), in the assigned sector, row and seat, in accordance with the calendar of the National Professional League Serie A - FIGC and its possible variations, as better specified in Article 11 below. Access to and stay in the Stadium area also implies the spectator's acceptance of the regulations issued by FIFA, UEFA, the FIGC, the Lega Nazionale Professionisti Serie A and the Public Safety Authority, as well as the Unipol Domus Sports Facility Regulations. The holder of the Subscription is the person who, duly identified and after signing the Subscription Agreement, obtains the issuance of the Subscription (hereinafter the "Holder").

Art. 2. Conditions for issuing the Season Ticket. Assumptions of prohibition on the purchase and/or use of the Season Ticket.

Issuance of the Season Ticket is subject to the fulfillment of all the following conditions:

- acknowledgement and acceptance of these "Terms and Conditions of Use of Season Tickets 2023-2024" (hereinafter "Terms and Conditions");

- Acknowledgement and acceptance of the "Code of Regulations for the Transfer of Tickets to Football Events" (hereinafter "Code of Regulations");

- the possession of the PASSIONE CASTEDDU Card (hereinafter the "Card"), which is valid and that in any case has not been subject to suspension or revocation measures;

- Acknowledgement and acceptance of the "Privacy Policy", published on the website www.cagliaricalcio.com (hereinafter the "Site") and the Holder's release of the relevant consents to the processing of personal data, aimed at the purchase/renewal of the Season Ticket;

- payment of the season ticket price, which must be made in full at the time of purchase.

If even one of the above conditions is not met, the Season Ticket cannot be issued.

Season tickets may not be purchased and/or used under any circumstances by persons: a) subject to the measures referred to in art. 6 of Law no. 401/1989 and subsequent amendments and additions. ii. (so-called "DASPO"); b) prohibited from entering sports facilities pursuant to Law no. 41/2007 and subsequent amendments and additions; c) subject to the prevention measures pursuant to Law no. 1423/1956 and subsequent amendments and additions. (preventive measures against persons who are dangerous for security and public morality); d) who have in any case been convicted, within the last 5 (five) years, even with a non final sentence, for offences committed at or due to sporting events. The aforementioned limitations shall apply automatically without the right to receive compensation or damages for non-use of the Season Ticket.

Art. 3. Indication of personal data.

When issuing the season ticket, the Holder must provide his personal data and present a valid identity document and health card, as well as an indication of the Holder's residential address. Should the individual Season Ticket be mistakenly issued, the Season Ticket in question may be withdrawn at any time.

Art. 4. How to purchase the season ticket.

Season Tickets may only be purchased through the authorised sales channels, both physical and computerised, specifically indicated on the website www.cagliaricalcio.com. The Club shall not be liable for any injury or damage that may be suffered by holders of a Season Ticket purchased through other than authorised channels. The sale of the Season Ticket takes place through points enabled by TicketOne S.p.A. for the sale of the Season Ticket and managed by Cagliari Calcio S.p.A. and is governed by the present Terms and Conditions and, for all that is not provided for herein and where not in conflict, by the general terms and conditions published on the website www.ticketone.it/termini. Upon payment, the season ticket will be issued in print@home (PDF) mode or by digital upload to your loyalty card. Without exception to the provisions of art. 6 below, for the Holder the Season Ticket, once issued, is the only entitlement that legitimises the exercise of the right and the related access to Unipol Domus. The Season Ticket is strictly personal and, subject to change of the user's name, may be transferred to a third party provided that the same category of Season Ticket is used and only in the cases and under the terms indicated by the regulations in force, subject to the transferee's acceptance of the Regulatory Code, under the conditions set out below.

Art. 5. Card possession. Loss, theft or misappropriation of the season ticket.

The Card on which the season ticket is loaded, together with the personal identity document, is the only document that legitimises the exercise of the right and access to Unipol Domus. The Cardholder is obliged, by taking the utmost care, to ensure the safekeeping and proper use of the Card on which the season ticket is loaded and is therefore liable for all consequences arising from its use by third parties. In the event of loss, theft or misappropriation of the Card, the Cardholder is obliged to promptly report it to the competent authorities and notify the Club in writing.

The Holder therefore undertakes to (a) not to allow under any circumstances the use of Season Tickets by persons who are barred from entering sports facilities (and/or purchasing the relevant tickets); (b) not to use the Season Ticket for commercial purposes, speculation and/or scalping; (c) not to resell the seat or transfer their admission ticket to third parties, including through online sales platforms carrying out secondary ticketing activities.

Subject to the provisions of Articles 12 and 13 below, Season Tickets may be suspended for one or more official matches or for a specific period of time, and may also be permanently revoked and thus become unusable as a ticket for admission to the Unipol Domus, without this entailing the payment of any compensation, including pro quota, restitution of the price paid or indemnity, if the Holder has negligently or voluntarily allowed another party to use (or attempt to use) it as a means of access to Unipol Domus.

Art. 6. Sanctions for violations of the Unipol Domus Regulatory Code and Regulations.

By signing the season ticket, the season ticket holder declares that he/she has read and accepted the Unipol Domus Regulations and the Unipol Domus Regulations for the use of the Unipol Domus sports facility (hereinafter referred to as the "Unipol Domus Regulations"). The Unipol Domus Regulatory Code and Regulations will be posted inside Unipol Domus and will also be published on the Site. Compliance with these documents is an indispensable condition for spectators to enter and remain in the Unipol Domus (or other sports facility). Access to the Unipol Domus (or any other sports facility) may require the person concerned to undergo preventive and security checks on his/her person and in any accompanying bags and containers (to which he/she must submit), aimed exclusively at preventing the introduction into the stadium of objects or substances that are illegal, prohibited or likely to induce or provoke acts of violence. The Holder is required to comply with the provisions contained in the Unipol Domus Regulatory Code and Regulations. In the event of an ascertained breach of the provisions contained herein, Cagliari Calcio shall be entitled to adopt the sanctioning measures provided for by the Code of Regulations and the Unipol Domus Regulations, including, by way of example only:

- the removal of the spectator from the Unipol Domus;

- in the most serious cases, suspension or revocation and/or cancellation of the season ticket.

In the aforementioned cases of ascertained violation of the Code of Regulations, Cagliari Calcio also reserves the unquestionable right to refuse to contract with the offender in relation to the purchase of one or more tickets for one or more matches or for a specific period of time and/or in relation to the purchase of a season ticket for one or more subsequent seasons. Moreover, in the event of an ascertained breach of the provisions contained in the Unipol Domus Code of Regulations and Regulations, the offender may not be the recipient of a ticket or season ticket by other holders. Cagliari Calcio shall be entitled to retain as a penalty the consideration for the season ticket for unused matches.

Art. 7. Authorisation to use photographic and/or audio and video footage.

The Holder, having acknowledged that photographic and/or audio and video footage may be taken inside Unipol Domus, consents to being photographed, filmed or shot by the Club - and/or by any third parties appointed by it - which shall have the right to use, transmit, publish, disseminate, license without territorial or temporal limits, and without any obligation to pay money or any other form of consideration, the voice, image and portrait of the same by means of live or recorded video, with freedom of use on any support used for the fixation of the images and performances such as audio, video, photo, film multimedia supports, digital supports, television footage, magnetic supports and any other technological means currently known (including television, the Internet and/or other telematic networks) or that will be invented in the future, for editorial uses in relation to editorial initiatives carried out by the company's official communication organs (in any language published), for broadcasting on public, private and pay television, through the Internet and/or mobile applications, in cinemas and any other means of communication, for archive purposes, for the provision of services offered to the public for any reason and for promotional/advertising purposes, always respecting the rights to honour and reputation and within the limits set by current legislation.

Art. 8. Transfer of the season ticket to a third party.

Notwithstanding the fact that the Owner is prohibited from trading and/or speculating, reselling the seat, Cagliari Calcio, at its sole discretion, may allow the Owner to transfer its Season Ticket to third parties for single matches, in compliance with the provisions issued by the Club and only through the channels authorised by the Club itself and after providing the details of a valid identity document and health card of the new user, and after the acceptance of these Terms and Conditions, of the Code of Regulations and of the Information on the Processing of Personal Data. It is understood that this right to transfer admission tickets is in any case subject to any limits imposed, even on the occasion of individual matches, by the competent authorities. Unauthorised transfer of the season ticket and misuse of the name change system constitutes an illegal use. It is understood that the change of user procedure is only possible if it is carried out for the benefit of a Card holder with the same rights.

Art. 9. Season Ticket Price Reduction Hypothesis.

Cagliari Calcio may implement reductions on the season ticket price for certain categories of persons and/or in certain stadium sectors. The specific categories of subjects, the criteria for price reductions and the application modalities will be made known by Cagliari Calcio through the Club's communication media. It is understood that the Club shall be entitled to promote during the 2023/2024 football season any promotional sales aimed at new subscribers, without this entailing the payment of any compensation, including pro quotarefund of the price paid or compensation by those who have previously subscribed to a Season Ticket without being able to benefit from the aforementioned promotions.

Art. 10. Right of pre-emption.

Cagliari Calcio reserves the right to grant season ticket holders the right of first refusal on the purchase of season tickets for the following season, to be exercised within the deadline that will be communicated from season to season. After this deadline, the free sale of season tickets will begin.

Art. 11. Inability to attend the match due to facts not attributable to Cagliari Calcio.

In the event of the closure of the sector of the stadium in which the holder's seat is located, the holder - provided that he has not contributed to causing the Company's liability, not even on an objective basis - shall be entitled to reimbursement of the price, unless the Company provides him with a replacement ticket to attend the match in another sector of the stadium. In the event that the pitch is disqualified and the match is played at another stadium, or that the match is played behind closed doors, the Holder - provided that he has not contributed to causing the Company's liability, not even objectively - shall be entitled to reimbursement of the price or, at his choice, to a replacement ticket to attend the match at another stadium (subject to availability).

Cagliari Calcio also reserves the right to assign the holder a seat other than the one indicated in the season ticket in the event of renovation works, fortuitous events, public order and safety, for reasons arising from provisions of the Lega Calcio and/or provisions of Public Safety Authorities, the National Observatory on Sporting Events, CASMS or any other competent body or due to changes in Federal Regulations, also following a specific request by the Public Safety Authorities. In such cases, the Holder shall also not be entitled to any reimbursement.

It is understood that any reimbursement that may be due by Cagliari Calcio, as a consequence of potential defaults attributable to it, shall be due to the Holder pro quota only for the portion of the season ticket that has not been used due to facts and/or events for which Cagliari Calcio shall be directly responsible, in accordance with the procedures identified by the Club.

The Holder acknowledges that any changes to the calendar, as well as the possible cancellation and postponement of a competition, with the consequent modification of the date, time and possibly the venue, must be considered as part of the normal organisational practice of sporting events and in any case are to be understood as possible and eventual situations for which the Holder accepts the risk that they may occur. These changes must therefore be taken into account by the Holder when purchasing the season ticket. The Holder therefore has the duty to inform himself and update himself in good time as to the actual day, time and place of the home games.

Art. 12. Abuse and/or fraudulent and/or improper use of the Season Ticket.

Any abuse and/or fraudulent and/or improper use of the Season Ticket, within the meaning of the law and these Terms and Conditions, will result in its immediate withdrawal and/or blocking and/or deactivation, revocation and/or cancellation and may also result in the Club refusing to contract with the offender in relation to the purchase of one or more tickets for one or more matches or for a specific period of time and/or in relation to the purchase of a Season Ticket for one or more subsequent seasons. Furthermore, in the event of ascertained abuse and/or fraudulent and/or undue use of the Season Ticket, in accordance with the law and these Terms and Conditions, the offender may not be the recipient of a transfer of the season tickets by other holders.

Art. 13. Sanctions.

Cagliari Calcio also reserves the unquestionable right to apply the sanctioning measures provided for in the Unipol Domus Code of Regulations and Regulations, at any time, in the event of (a) grounds for revocation of the Card for the Cardholder; b) breach by the Holder of the Regulatory Code and/or the Unipol Domus Regulations and/or art. 6 of these Terms and Conditions; (c) unlawful conduct on the part of the Holder, contrary to law, public order or morality, as well as acts of violence and/or racism against persons and/or things; (d) prohibition of the transfer of the access pass referred to in Art. 8.

Art. 14. Exclusion of the right to reimbursement of the purchase price of the season ticket.

In the cases provided for in Articles 12 and 13 above, the Season Ticket Holder shall have no right to reimbursement, not even pro quota, nor to indemnity or compensation. Cagliari Calcio shall be entitled to retain as a penalty the consideration for the season ticket for unused matches.

Art. 15. Validity.

The Season Ticket is valid for one sporting season (according to the regulations in force from time to time) starting from the first home game following the issue of the Season Ticket.

Art. 16. Issuance of season tickets to persons residing in the region of the visiting team.

The issuing of season tickets to persons residing in the region of the visiting team may be subject to the possession of a loyalty card issued by the visiting team. In this case, if the resident in the region of the visiting team is without the aforementioned loyalty card, the season ticket will not be issued or will be cancelled, deactivated or invalidated, without the right to a refund.

Art. 17. Processing of Personal Data.

By purchasing the Season Ticket, the Holder declares that he/she has read and accepted the Information Notice on the Processing of Personal Data published at www.cagliaricalcio.com.

Art. 18. Exclusion of the right of withdrawal

As the provision of services relating to leisure time is covered by Art. 59 paragraph 1 letter n) of the Consumer Code (Legislative Decree 206/2005 ff.), the right of withdrawal referred to in Art. 52 et seq. of the Consumer Code.

Art. 19. Changes and Communications.

Cagliari Calcio reserves the right to amend the Terms and Conditions at any time with immediate effect, even for those who have already obtained a season ticket, in the event of subsequent legislative changes and/or the issue of measures by the Public Authorities. Notifications of changes shall be made via the Site or by e-mail, by sending an SMS message with an invitation to consult the changes on the Site, or otherwise in writing.

Art. 20. Applicable Law and Jurisdiction.

These Terms and Conditions are governed by Italian law and by federal regulations. For any dispute relating to the validity, formation, conclusion, interpretation, execution and termination of the aforesaid Terms and Conditions, the exclusive competent court shall be that of Cagliari, or that of the place of residence or domicile of the Holder, if the latter qualifies as a "consumer" pursuant to the Consumer Code.

Cagliari Calcio (also the 'Company' or the 'Club') and its fans reject all forms of violence, discrimination and racism, as well as behaviour contrary to the principles of fairness and probity.

The Code of Regulations governing the transfer of admission tickets to football events (the "Regulatory Code") summarises the ethical and behavioural principles that are recognised as being of fundamental value and that red-blue fans and, in general, all those who access, for any reason (including free of charge), the sporting events organised by the Club at the Cagliari "Unipol Domus" sports facility (the "Unipol Domus'), including supporters of opposing teams (hereinafter collectively referred to as the 'Target"), are obliged to accept and respect.

This Regulatory Code constitutes fulfilment of the requirement of Art. 27 paragraph 1 of the F.I.G.C. Sports Justice Code (as updated on 17 May 2023).

Through the Regulatory Code, which is supplemented by the Regulations for the Use of the Unipol Domus Sports Facility (the "Unipol Domus Terms"), which can be consulted at the link https://www.cagliaricalcio.com/biglietteria/unipol-domus, Cagliari Calcio intends to share with the Recipients the measures and initiatives that will be taken by the Company against anyone who violates the provisions of the Code of Regulations or behaves in any way that may damage the Club's image and/or reputation.

The purchase of a ticket or season ticket for Cagliari Calcio's home matches (hereinafter referred to collectively as "Access Tickets"), or access, even free of charge, to the Unipol Domus, is subject to acceptance of the Unipol Domus pro tempore Regulations and Code of Regulations.

Irrespective of the place of the relevant conduct, the sanctions referred to in point 4 below of the Code of Regulations shall only be applied in relation to the participation in matches played by the Club at the Unipol Domus, with the exclusion, consequently, of away matches.

The Regulatory Code applies not only to conduct occurring after the issuance of Access Cards or loyalty programmes, but also to conduct before the issuance of Access Cards.

This document has been approved by the management bodies of the Company, which undertake to ensure its dissemination to Recipients, including by publishing it, in the version in force from time to time, on the website www.cagliaricalcio.com and at Unipol Domus.

1. Rules of conduct.

The conduct listed below shall be deemed prohibited and punishable under applicable laws and regulations, as well as under the provisions of Section 4 below.

2. Supporter Liaison Officer

In order to ensure an adequate, direct and constructive dialogue between the Club and the fans, providing the latter with an immediate point of reference, Cagliari Calcio has appointed a Supporter Liaison Officer (the 'SLO'). Fans can contact the SLO for any problems, information and initiatives related to participation in sports competitions by writing to slo@cagliaricalcio.com.

3. Establishment of violations

The Company, in order to ascertain the breach of the Regulatory Code and identify the perpetrator, may avail itself of any useful element that represents the occurrence of the facts in a certain, transparent and objective manner, including:

- images from the Unipol Domus video surveillance system;

- the direct perception of the stewards on duty, the members of the SLO office and/or the Security Delegate and/or his Deputy;

- the direct perception of personnel, in whatever capacity, of Cagliari Calcio;

- police reports;

- any other objective element.

4. Sanctioning Measures

Cagliari Calcio is committed to ensuring that its fans and, in general, all those who wish to participate in the Company's matches and sporting events can enjoy the football spectacle in a safe and suitable environment for all types of spectators, with particular attention to the needs of families and children.

In this regard, in accordance with Art. 27 of the current F.I.G.C. Sports Justice Code, violation of the principles and rules of conduct indicated in the Code of Regulations and in the Unipol Domus Regulations shall be subject to specific measures and sanctions by the Company.

In the event of violation of the Code of Regulations and/or the Unipol Domus Regulations, Cagliari Calcio reserves the right to exercise at any time, even jointly and without this entailing claims of an indemnity and/or compensation nature against the Company, the unquestionable right to adopt the following sanctioning measures:

- written recall;

- removal from the sports facility even during the match, in compliance with the legal limits;

- suspension for one or more competitions or for a certain period of time of the Access Licences, withholding as a penalty the fees paid for the unused events;

- termination of the subscription, retaining as a penalty the fees paid for unused events;

- refusal to contract in connection with the purchase of one or more tickets for one or more matches or for a specific period of time and/or in connection with the purchase of a season ticket for one or more subsequent seasons or in perpetuity;

- inability to be the recipient of the transfer of Access Rights.

The assessment of the seriousness of the conduct of the Addressees is left to the Company, which shall take due account:

- the intentionality of the conduct or the degree of negligence, recklessness or inexperience with regard also to the foreseeability of the event, where verifiable;

- the seriousness of the damage or danger of damage caused;

- the commission of infringements of the same type in the preceding three years;

- of any remedial action taken by the offender immediately after the breach.

It is understood that, even in the event of the application against the Addressees of one of the aforementioned sanctioning measures, the further profiles of relevance of the violations pursuant to the laws in force, as well as the measures and sanctions that may be adopted by the Public Authorities, shall remain unaffected.

The aforementioned punitive measures may also be applied to minors, provided they are at least 14 years old.

5. Sanctioning procedure

The person concerned shall be informed of the contestation of the conduct, with a description of the breach of the Regulatory Code, by means of a communication sent by e-mail, certified e-mail or registered letter with advice of receipt, to the address of residence indicated to the Club when the Access Certificates were issued or resulting from public registers.

The party concerned shall be entitled to submit its observations and/or justifications to the Company within 5 (five) days of receipt of the dispute, for the purpose of an assessment by the Company pursuant to point 4 above.

Without prejudice to the Club's right to take precautionary measures of preventive suspension of the Access Certificates and/or refusal to contract already at the time of dispatch of the objection, within 10 (ten) days from the dispatch of the objection the Club shall take the sanctioning measures to be applied to the offenders, together with the relevant starting date, informing the persons concerned in the manner set out in the first paragraph of this Section 5.

In the event that the interested party avails itself of the aforementioned right, the aforementioned term of 10 (ten) days shall run from the receipt by the Company of any communication containing its observations and/or justifications.

6. Changes

The Company reserves the right to amend the Regulatory Code at any time with immediate effect, also for those who have already acquired Access Rights, even in the event of changes in legislation and/or measures by the Public Authorities. Notifications of changes are announced via the website www.cagliaricalcio.com or by e-mail, by sending an SMS message with an invitation to consult the changes on the website or otherwise in writing.

The user change can be made online at the TicketOne website or at the Unipol Domus ticket service.

Online user change mode

User change mode at ticket service

If the change is to be made at the Unipol Domus Ticket Service (Mon: 9.20am-12.30pm; Wed: 3pm-6pm; Fri: 9.30am-12.30pm and 3pm-6pm), fans must bring their Fidelity Card or paper/pdf season ticket and the identity documents of the holder and the new user.

The user change at the ticket service costs €2.50 and can be made up to the eve of the match.

Support and user changes are possible with fare compatibility: under 18 to under 18, woman to woman and over 65 to over 65. Whole fares can transfer the title to all categories. The user change is not active for the guest sector.

IMPORTANT: On match day for technical reasons, media and user changes can only be made online no later than 4 hours before the start of the match.

Cagliari Calcio, in compliance with the regulations aimed at promoting initiatives to support the values of sport and encourage families to return to the stadiums, communicates the useful information to allow UNDER 14 minors to receive a free coupon accompanied by a parent or a paying relative up to the fourth degree of kin.

In order to gain free access to the stadium, interested supporters can apply exclusively by downloading and filling in the self-certification format (DOWNLOAD) and sending an email with the subject line "Normativa Under 14" to biglietteria@cagliaricalcio.com by the deadline indicated in the information sheet of the match to be played.

In addition to the self-certification, the copy of the identity documents (minor and accompanying person) must be attached to the e-mail.

After the request has been taken care of, depending on availability, the method of purchasing a ticket for the accompanying person will be provided.

Once the payment has been received, the issuing in the Distinti Centrali sector of the two tickets (free under-14 and accompanying person) will be carried out by the ticket office and will only be sent out once the required documentation has been received.

DOWNLOAD SELF-CERTIFICATION

The matches for which it will be possible to formalise the request are:

1. Cagliari-Frosinone
2. Cagliari-Genoa
3. Cagliari-Monza
4. Cagliari-Sassuolo
5. Cagliari-Empoli
6. Cagliari-Bologna
7. Cagliari-Torino
8. Cagliari-Salernitana
9. Cagliari-Hellas Verona
10. Cagliari-Lecce

Disabled spectators, with 100% disability, can purchase tickets at the dedicated price of 1€ + 9€ for the accompanying person. For reasons of safety and accessibility, specific seats are reserved within the Distinti sector, suitable for the movement needs of wheelchairs and persons with mobility difficulties. Access for the Disabled Distinti sector is located in Via Raspi.

Residents of the Metropolitan City of Cagliari and its province SU can purchase tickets exclusively at the Ticket Service of Unipol Domus - (Mon: 9.30-12.30; Wed: 15-18; Fri: 9.30-12.30 and 15-18)

Others may send an e-mail to biglietteria@cagliaricalcio.com.

The following documentation will be required:

- CERTIFICATE OF INVALIDITY issued by the Local Health Authority,
with an express indication of the percentage of invalidity.
- ID DOCUMENT
- ID DOCUMENT (accompanying person)

Limited seats available.

This procedure allows the user of a digital title (original or current in the case of a transfer of the same) to print the placeholder for that title. The placeholder contains, as a reminder, all the information identifying the event or subscription, with the relevant fare and seat order, but does not allow access through the turnstiles: access is in fact only permitted through the optical reading of the Passione Casteddu card associated with the valid ticket.

To print the placeholder, the codes (ID and security) of the card itself must be entered and the procedure completed.

Holders of cards issued by companies not employed by or connected to LisTicket may still obtain activation of their card on the TicketOne circuit.

• Box Office Sardegna - Cagliari (CA), Viale Regina Margherita 43, 9124

• Planetwin365 di Carboni Stefano - Cagliari (CA), Via Italia, 165

• Secchi Brigida Rivendita Tabacchi - Villacidro (CA), Via San Gavino Monreale 3, 9039

• Tabaccheria Serra - San Nicolò D'Arcidano (OR), Viale Repubblica 67/A, 9097

• Traffic Viaggi - Oristano (OR), Via Brunelleschi 12, 9170

• Sarey Viaggi Sanluri - Sanluri (VS), Piazza Martiri della Libertà 5/B, 9025

• Pilia Natalina - Tortolì (NU), Via Umberto I 17, 8048

• Messaggerie Sarde - Sassari (SS), Piazza Castello 11, 7100

• Movida Café - Luras (OT), Via Nazionale 52, 7025